How to hotel receptionist

As a hotel receptionist you will need to have:

• excellent written and spoken communication skills
• strong customer service skills
• a friendly and professional telephone manner
• the ability to adapt to different guests
• patience and tact
• the ability to stay calm under pressure and look after several things at once
• good problem solving skills
• the ability to use computerised technology
• a methodical approach to your work
• accuracy and attention to detail.